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November 14, 2017

Insights from the 2017 MEDITECH Physician and CIO Forum

Each year, as summer winds down and the New England trees turn vibrant colors of red, yellow, and orange, the Cornerstone Advisors team looks forward to attending MEDITECH’s Physician and CIO Forum.  It has become MEDITECH’s most popular and well attended annual customer user group meeting, and was once again held the third week of October.  Certainly, a great time of year to be in Massachusetts.

We look forward to this event each year for two primary reasons.  First, to hear from our peers on their successful strategies and wins with their MEDITECH solutions at their respective healthcare organizations.  Second, we enjoy hearing insights from MEDITECH’s leadership team about new products, features, functionality, and technologies soon to be available.  The 2017 forum exceeded expectations in both areas.

In the opening remarks, MEDITECH’s President & CEO, Howard Messing addressed the audience.  One slide he shared was especially impactful displaying all the hospitals who have committed to the 6.1 platform in 2017.  These organizations are committed to, as Helen Waters, Executive Vice President of Sales and Marketing at MEDITECH, says, “using technology to bridge connections between care providers and patients so they can receive the best care possible.”  The two-day Forum provided great examples of this commitment in action.

The “Patient​ ​Registries​ In Action” education session presented by David Travis, DO, FACC, Cardiologist and Suzann Szewczak, DO, Family Medicine of our shared client Grand View Health created quite a buzz.  They provided ​an overview of MEDITECH’s functionality which Grand View Health is using to monitor​ ​their patient​ ​populations with​ ​data​ ​that​ ​is standardly ​available​ ​in​ MEDITECH​ ​6.1.  Dr. Szewczak​ ​and​ ​Dr.​ ​Travis​ ​​demonstrate​d Grand View’s use of registries to monitor their patients ​annual​ ​physicals​ and wellness​ ​checks​ as well as disease​ ​and medication​ ​management.

Two separate education sessions were held to address methodologies of moving to MEDITECH’s 6.1 platform – “The Journey​ ​to​ ​a​ ​6.16​ ​Implementation​ ​Project​” ​ (for​ ​current​ ​MAGIC​ ​and​ ​Client/Server​ ​customers) and the “6.0​ ​to​ ​6.16​ ​Pathway: ​ ​Are​ ​You​ ​Prepared?”  These well attended sessions ​provided valuable information to current MEDITECH clients who are exploring a move to the 6.16 platform which includes their new Revenue​ ​Cycle, ​ Web​ ​Acute, ​and​ ​Web​ ​ED​ ​solutions.  The​ ​sessions​ ​​highlighted​ ​the​ ​project​ ​process​ (and differences) ​followed ​for​ ​a​ ​successful​ ​implementation. Each session outlined the implementation and/or migration ​support​ ​plans, ​ ​methodologies, ​​and​ the lessons​ ​that organizations will need to consider as part of their planning process.

Another fantastic education session MEDITECH hosted was on the use of Artificial Intelligence (AI) and the means to incorporate AI technologies into the electronic health record.  Presented by Rebecca Lancaster, Senior Manager, Strategy Division, MEDITECH and Steve Jones, MD, MEDITECH Lead Informaticist, they demonstrated the use of a virtual assistant in the surgery setting where the entire interaction with the EHR was through voice.  These new AI technologies are very realistic capabilities in MEDITECH’s near-term and directly combat provider burnout and enhance documentation efficiencies.  It’s an incredible time to be at the intersection of healthcare and technology.

The session titled “Increasing​ ​Efficiency​ ​by​ ​Reducing​ ​Cognitive​ ​Load”, also facilitated by Dr. Steve Jones and Rebecca Lancaster, featured the “Cognitive Burnout” doctors can face using the EHR if there is too much unnecessary information presented on the screen.  In their presentation examples, they shared implementation strategies of building the Provider Desktop.  It is important to think about “center design” and what information is needed to achieve the physician’s end goal of caring for the patient.  The session’s audience of hospital physicians was highly engaged in the discussion.

These are merely a few highlights from the two-day MEDITECH hosted event in their Foxborough, MA location.  If your organization does not normally attend the annual Physician CIO Forum, we highly encourage your participation in future years. It is a great opportunity to network with peers, strengthen relationships, and hear from your EHR partner on their current and future direction.

As always, Cornerstone Advisors is committed to strengthening our partnership with both MEDITECH and our mutual clients.  With our experience of leading over twenty 6.1 Implementations, along with additional optimization and resourcing projects, we have the knowledge and experience to make meaningful change across your organization and maximize the return of your MEDITECH investment.  We welcome a conversation with any of our associates, or please contact Michael Goodman, Director of Business Development at (203) 774-3323 x896 or
mgoodman@cornerstone-advisors.com.

Miss a session at this year’s forum? Visit MEDITECH’s Events page to view the presentations.

Read MEDITECH’s recap of the Forum here.

 

 

 

 

 

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